Our People, Our Expertise
Our diligence, timeless and attention to detail are critical to your continued success.
Healthcare Management Systems is a team of dedicated professionals specially-trained in outsourced medical billing, physician contracts, credentialing and practice management services. We use our expertise, experience and persistent determination, to add value and produce results. Above all, we take pride in our responsiveness to meeting HCMS client needs.
In this age of “job hopping,” HCMS boasts a very low turnover rate. The majority of our employees have been with us 7+ years (some more than 20!) We value continuous staff education and support employee initiative to gain specialty credentials and pursue higher learning in their area(s) of expertise. Our clients benefit from long-term relationships with the HCMS team, strong professional bonds built on trust, respect and results.
Acting as a seamless extension of our clients’ medical practices, HCMS staff is highly skilled in the minutiae of medical billing, medical payments collections, physician credentialing and contractual negotiation with carriers, as well as bookkeeping, human resources and financial team coordination. We know that our diligence, timeliness and attention-paid-to-detail are critical to our clients profitability and continued success.
HCMS - California team leaders:
(as pictured, left to right)
Susan Pisor, CMRS, Account Manager & Patient Communications Specialist – susan@hcmsnapa.com
Ami Tucker, CMRS, Director of Revenue Cycle Management – atucker@hcmsnapa.com
Kris Jones-Bartley, CPC, CMRS, Founder & President – kjones@hcmsnapa.com
Luz Black, Director of Operations and Contracting – lblack@hcmsnapa.com
Libby Roe Administrative Assistant – libby@hcmsnapa.com
Pat Zuffinetti, Executive Assistant – pat@hcmsnapa.com
Heather Stephenson, Patient Advocate – heather@hcmsnapa.com
Ann Barry, Sales & Marketing Director (not shown) – ann@hcmsnapa.com

HCMS - North Carolina team leaders:
(as pictured, left to right)
Donna Driscoll, CPCB, Account Manager – donna@hcmsnapa.com
Shannon Hunsaker, CMRS, Billing Coordinator – shannon@hcmsnapa.com
Sharon Gerald , CMRS, Account Manager – sharon@hcmsnapa.com
Carrie O’Ferral, CMRS, Account Manager – carrie@hcmsnapa.com
Allison Hardwick, Reimbursement Coordinator – allison@hcmsnapa.com

HCMS - New York team leader:
(as pictured, left to right)
Antonietta Apollonio, Credentialing and Enrollment Specialist – antonietta@hcmsnapa.com

Additional HCMS network
In addition to HCMS staff, we have a national network of coding compliance experts, IT personnel and medical marketing specialists.
