Our People, Our Expertise

Our diligence, timeless and attention to detail are critical to your continued success.

Healthcare Management Systems is a team of dedicated professionals specially-trained in outsourced medical billing, physician contracts, credentialing and practice management services. We use our expertise, experience and persistent determination, to add value and produce results. Above all, we take pride in our responsiveness to meeting HCMS client needs.

The majority of our employees have been with us 7+ years (some more than 20!)  We value continuous staff education and support employee initiative to gain specialty credentials and pursue higher learning in their area(s) of expertise. Our clients benefit from long-term relationships with the HCMS team, strong professional bonds built on trust, respect and results.

Acting as a seamless extension of our clients’ medical practices, HCMS staff is highly skilled in the minutiae of medical billing, medical payments collections, physician credentialing and contractual negotiation with carriers. We know that our diligence, timeliness and attention-paid-to-detail are critical to our clients profitability and continued success.

HCMS - California team leaders:

Cydney Rankin, CMRS, Director of Revenue Cycle Management

Luz Black, Director of Operations and Contracting

Susan Pisor, CMRS, Account Manager & Patient Communications Supervisor

Yesenia, Executive Assistant

Marisa Reyes, Accounts Manager

HCMS - North Carolina team leaders:

Donna Driscoll, CPCB, Account Manager

Shannon Hunsaker, CPC, Billing Coordinator/Supervisor

Allison Hardwick, Reimbursement Coordinator

HCMS - Tennessee team leader:

Lisa Blankenship, Reimbursement Specialist

HCMS - New York team leader:

Antonietta Apollonio, Credentialing and Enrollment Specialist

HCMS - New Jersey team leader:

Kristy Jones, Account Manager

HCMS - New Mexico team leader:

Monica Santana, Account Manager

Additional HCMS network

In addition to HCMS staff, we have a national network of coding compliance experts, IT personnel and medical marketing specialists.